![]() When someone finally passed my food out of the window, I took a peek inside the container and notice that my noodles had a lot of grease floating underneath. I was just sitting in front of the window, and noone even cared enough to check on me and let me know what was taking so long. First of all, they took forever to give me my food. I was on lunch break and ordered the shrimp scampi, a medium tea and a dessert. I work for Express scripts and its a shame but no too many of us will be back. the manager was standing right behind her. My name is Carol Feligno, and i live in Memphis 4389 castle Ave, Memphis TN 38122. I told her tarter sauce and she got my change, and handed me my dinners saying " HERE GOOD BY!!! I drover off and so did a few people after me without going to the window. I told her again what they were and she yelled at me saying I SAID SAUCES!!!. She said never mind and got my orders together and asked me if what kind of sides i wanted. Then she asked me what dinners i ordered. He said to me." got a coupon"? I said you already asked me that and i said no. Her hair was flying all over the place under this visor. I was on my cell phone and had the time in front of me.Īs i drove up this person had a white crop polo shirt on, a size small, that rode over belly that has stretch marks and tattoos all over it. It took exactly 17 minutes for him to leave and me to driver up. There was another red car in front of me and this person was leaning over the window talking to him. and that floored me but i said OK and drove around. She proceeded to tell me how much this total was. She asked me if i had any coupons and i did not. ![]() I ordered a three piece fish dinner and a country fried single fish dinner. I drove up and this muffled voice asked me what i wanted.i think!!! I could not even understand her. I work for a pharmaceutical company in Memphis and a great number of us often come to this Captain D's for lunch. I came to order the best fish in town but this person will never see me drive thru this Captain D's again. I cannot believe that there would be someone this rude dealing directly with the public in the drive thru window. OFF THE RECEIPT I'M GUESSING THE STORE IN HAMMOND IS # 3809 TO HELP PROTECT THE IMAGE OF CAPTAIN D's SOME ONE BETTER LOOK IN TO THIS LOCATION IT SUCKS. I'V EATEN AT ANOTHER CAPTAIN D's WHERE THE SERVICE WAS GREAT THE FOOD WAS GREAT THE EMPLOYEES WERE JUST A PLEASURE TO DEAL WITH BUT NOT THIS PLACE. I THINK SOMEONE NEEDS TO VISIT THIS PLACE AND LOOK IN TO HOW THERE RUNNING THIS CAPTAIN D's. HIS WORDS TO ME WERE IT TASTED LIKE OLD OIL AND HE TOLD THAT TO I THINK THE GIRL IN CHARGE AT THE TIME ON OUR WAY OUT BUT WAS SICK AFTER EATING. MY FRIEND ORDERED THE ULTIMATE SEAFOOD PLATTER AND GOT SICK AFTER EATING LESS THAN HALF OF IT. HAD NO MENTION OF CHICKEN ON IT BUT THAT'S WHAT I GOT HAD NO IDEA CHICKEN WAS SEAFOOD AND THE SIDE I ORDERED WAS THE GREEN BEANS THAT GAME AS BITS OF BEANS MAYBE HAD 3 NICE GREEN BEANS IN IT. BEFORE SOMEONE CAME OUT TO TAKE OUR ORDER THERE WAS A GUY WORKING AT THE DRIVE THRU THE WOULD SMILE AT US FROM TIME TO TIME WHY WE STOOD THERE WAITING AND THE MENU WAS MISLEADING FOR MY ORDER. GOT THERE AND STOOD AT THE COUNTER FOR ABOUT 5 MINS. It seem to me she really does not care about her customers or how they cook the meals. This place has gone down hill since they changed manager. ![]() We went about 4:30 and they were not busy and table needed to be wipe off and not a single table was clean while we were there. When we were there last night a lady fell we help her up and the lady with her went to the front and ask then to please mop the tartar sauce off the floor and on the way back she about fell because there was something on the floor at the condiment area she put a paper towel down on it and told the girl she needed to mop there also which she did not the paper towel was still laying there when we left they were just walking around the paper towel on the floor. We have eaten at the Captian D' many times and the last few times the service has been terrible and the food. Went to the front counter ask for a Manager and she told my husband that is the way the fish comes, which if that is the case false advertising on your commercial and pictures. We got the Fish and catfish tenders and the catfish was little pieces of fish like the extra that came off when frying. Went to Captian D' at Merchant Square in Hiram Ga the meal we order was nothing to brag about.
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